In the book To Kill a Mockingbird, Atticus Finch said, “The best thing you can say about a person is that he did the right thing.”
Conflict resolution becomes challenging when two people both think they are doing the right thing. Your non profit leadership becomes a challenge when the right thing means different things to different people.
Two Tips: 1.) As the leader, you can clearly define rights and duties in the very beginning. If you do, then doing “the right thing” becomes doing what was agreed upon. 2.) If you are already in the midst of dispute, show respect. This way, even though the conflict is painful, it can be resolved.
Sunshine looks more beautiful after rain. As a leader in a conflict resolution, if you do the right thing you will look even better after the storm. No matter how the other person behaves, if you show respect, you’ll be able to make your influence count again. – Shar McBee
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4 thoughts on “Conflict Resolution”
Very helpful today at my job, Tks!
A friend of mine was taught that “Conflict is when you cannot express disagreement in a clear and non-angry way.”
I love this definition.
Very helpful tips.
My veterinarian grew up down the street from Harper Lee; when he was about 7 years old, he and his brother were playing baseball in the street, right in front of Miss Lee’s house. The ball went awry, crashing into a living room window. The boys were required to use the allowance money to pay for the window repair. When the 50th anniversary edition came out, my vet said that Miss Lee was then living in an assisted living facility near Monroeville, AL, his hometown.