In the book To Kill a Mockingbird, Atticus Finch said, “The best thing you can say about a person is that he did the right thing.”
Conflict resolution becomes challenging when two people both think they are doing the right thing. Your non profit leadership becomes a challenge when the right thing means different things to different people.
Two Tips: 1.) As the leader, you can clearly define rights and duties in the very beginning. If you do, then doing “the right thing” becomes doing what was agreed upon. 2.) If you are already in the midst of dispute, show respect. This way, even though the conflict is painful, it can be resolved.
Sunshine looks more beautiful after rain. As a leader in a conflict resolution, if you do the right thing you will look even better after the storm. No matter how the other person behaves, if you show respect, you’ll be able to make your influence count again. – Shar McBee
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